2010-05-11

Successful Outsourcing Requires Constant Innovation and Fresh Strategies

MarketResearch.com has announced the addition of IDC's new report "Worldwide Outsourcing Services 2010 Top 10 Predictions: Moving from a World of 'Lift and Shift' to 'Innovate and Own,'" to their collection of Outsourcing market reports. For more information, visit http://www.marketresearch.com/redirect.asp?progid=67618&productid=2604749

This IDC study identifies IDC's Outsourcing and Offshore Services research team's top 10 prediction categories for the services marketplace for 2010. It highlights the major trends and critical developments that will affect the wide spectrum of services across both IT and business process outsourcing (BPO) services.

"Success in the world of outsourcing in 2010 will require players to continue focusing on driving down costs for customers, though with increased attention to optimizing service delivery using new technologies and innovative capabilities that address business outcomes," said David Tapper, VP, Outsourcing and Offshore Services at IDC. "However, IDC believes that while traditional outsourcers must support these critical short-term customer needs, the long-term nature of outsourcing demands that success for providers in the outsourcing market involves taking a strategic approach, with attention to providing innovation and transformation, investing in host-based and platform-centric service delivery, establishing unique partnerships, pursuing new markets and customer segments, and building for the future -- a future that will likely see a new services industry arise."

For more information, visit http://www.marketresearch.com/redirect.asp?progid=67618&productid=2604749.

Source:http://www.sourcingmag.com/offsite.asp?A=Fr&Url=http://www.marketwire.com/press-release/Successful-Outsourcing-Requires-Constant-Innovation-and-Fresh-Strategies-1157580.htm

 

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